Terms and conditions

Coach rental
As a confirmation, Bus4u Iceland request full payment of the service at least 2 weeks prior to arrival. If Bus4u Iceland does not receive payments 2 week prior to arrival, and other arrangements have not been agreed upon, it will be treated as a cancellation of the booking.


Bus4u Iceland reserves the right to change prices without notice due to unexpected changes, such as government taxes, currency fluctuations or other cost increases that affect our prices.


Prices are based on the size of vehicle not number of passengers.
If a luggage trailer is needed Bus4u Iceland charges extra per day for the trailer.
Extra fee is charged on major public holidays (New Year’s Day, Good Friday, Easter Day, Whit Sunday, 17 June, the August Bank Holiday, from noon on Christmas Eve, Christmas Day and New Year’s Eve).


 

Any road, parking and tunnel fees that apply to the transfers are charged as extra.
A special km price is charged for driving on highland roads.
The driver (and guide) should be provided with dining during the tour and a single room if the tour requires an overnight stay outside of Reykjavik.
If dining is not provided during the tour an extra fee of 8.500 ISK per day for driver/guide each will be charged.


A trusted cooperative contractor may occasionally provide transportation and other services.

 

Included
A coach charter vehicle with a driver, road fee and 11% VAT is included in all our offers unless stated otherwise.

 

Excluded
Unless specifically stated, guide service, meals, refreshments, admissions to sites, museums or exhibitions are not included.

 

Cancellations
All cancellations must be sent by email to info@bus4u.is and confirmed by our office. Cancellation of group bookings must reach our office at least 2 weeks before arrival. See cancellation limits here below.
2 weeks (14 days) and more than 1 week (8 days) 50% of the total amount will be charged.
1 week (7 days) and more than 72 hours 75% of the total amount will be charged.
Less than 72 hours 100% of the total amount will be charged.

 

No show
In case of “no shows” (passengers that do not arrive and have not cancelled the service) the total amount is charged and is nonrefundable afterwards.

 

Liability
Bus4u Iceland reserves the right to alter routes, itineraries or timetables without notice, if necessary in case of weather, road conditions or vehicle malfunction.
Bus4u Iceland assumes no liability for injury, loss, damage, accident, delay, changes in schedules caused by weather conditions, or any irregularities or inconveniences which may occur either by reason of defect, or as acts of government or other civil authorities (war, civil disturbances, strikes, etc.) or from any other cause beyond control of Bus4u Iceland.
In case of any changes in flights (domestic and international), the customer bears responsibility for the payment of any additional fees and costs as a result of the changes.
All of the above losses/expenses are the personal liability of the traveler. We advise all customers to have a valid travel insurance.

 

Luggage
In the course of normal handling, your baggage may show evidence of wear and tear. Bus4u Iceland does not take responsibility for minor cuts, scratches and dents nor for items that protrude from traveling bags, such as retractable handles, wheels, straps and luggage carts. Furthermore, Bus4u Iceland does not cover losses of lost luggage or other items that are left onboard the vehicle.

 

Other
Passengers are required by Icelandic law to wear seatbelts while on board the bus. Passengers not complying with the law may be requested to leave the vehicle.
Iceland is known for its ever-changing weather, which can often be quite unpredictable. We always recommend bringing warm layers, gloves, hat, scarf, sturdy shoes or hiking boots and wind/waterproof clothes for your visit to Iceland. Don´t forget your swimsuit, no matter what season.

 

Privacy policy
All personal information is confidential and will not be given or sold to a third party.

Bus4u

Bus4u Iceland ehf

Phone: 421 - 4444

Email: info@bus4u.is

 

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